FAQ

When will my order ship?

Orders are processed within 1 to 3 business days. You'll get an email with your tracking number as soon as your order ships.

How long does delivery take?

Most orders arrive within 7 to 14 business days after they ship. During the holiday season, we recommend ordering early to allow for carrier delays.

How do I track my order?

Use the Track Your Order page in our menu. Enter your order number and email to see the latest update.

Where do you ship?

We currently ship to the United States. Shipping options and costs are shown at checkout.

Can I return or exchange an item?

Yes. Please see our Refund Policy for full details, or contact us and we'll help you sort it out.

How do I pick the right size?

Each product page includes a size guide. If you're between sizes, we recommend sizing up. Still unsure? Message us before ordering and we'll help.

Is checkout secure?

Yes. Checkout is handled by Shopify and protected with SSL encryption. We accept major credit cards and the other payment methods shown at checkout.

How do I contact you?

Use our Contact page and we'll get back to you within 24 to 48 hours.